ITIS Suites · GSTIN: 29ADOPV4589Q1ZZ Cooke Town and Cox Town, Bengaluru, Karnataka
Last updated: [July11th 2026]
ITIS Suites (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Policy explains what we collect, why, how we use and protect it, and the choices you have. It applies to bookings made through our website and to your stay with us.
Booking & contact details — name, email address, phone number, and postal or billing address.
Identification documents — as required by law, we collect government-issued identification at check-in. For Indian nationals this may include Aadhaar or other photo ID; for foreign nationals, passport and visa details. These are collected to verify identity and to meet legal record-keeping obligations.
Business details — where you request a B2B tax invoice, your company name and GSTIN.
Booking & stay information — reservation dates, room and rate selected, add-on services, special requests, and loyalty activity.
Payment information — payments are processed by Razorpay. We do not collect or store your full card or bank details; these are handled directly by the payment provider. We retain only a transaction reference and the amount paid.
Communications — records of your correspondence with us by email, phone, or WhatsApp.
Website usage — basic technical data (such as browser type and pages visited) collected through cookies to operate and improve the site.
We use your information to:
We process your personal data to perform our contract with you (your booking), to comply with legal obligations (identity and tax records), for our legitimate business interests (security, service improvement, and direct marketing to existing guests), and, where required, with your consent.
We share personal data only as necessary and with appropriate safeguards:
We do not sell your personal data.
5.1 We may send you promotional communications about offers, seasonal packages, and property news.
5.2 You can opt out of marketing at any time — use the unsubscribe link in any marketing email, or contact us at Reservation@itiscorp.com. Opting out of marketing does not affect transactional messages related to your bookings (confirmations, invoices, and service notices), which we need to send to provide the service.
We retain personal data for as long as necessary to fulfil the purposes described in this Policy, including to meet legal, tax, and accounting obligations. Identification and booking records are retained for the period required by applicable law. When data is no longer required, it is securely deleted or anonymised.
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Payment data is handled by our PCI-compliant payment provider and does not reside on our systems. No method of transmission or storage is completely secure, but we work to protect your information and to address any incident promptly.
Subject to applicable law, you may:
To exercise any of these, contact us at Reservation@itiscorp.com. We may need to verify your identity before acting on a request.
Our website uses cookies to function correctly and to understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
Our services are directed to adults. We do not knowingly collect personal data from children except as part of a booking made by a responsible adult (for example, a child included in a family reservation).
We may update this Policy from time to time. The current version is always available on our website, with the “last updated” date shown above.
For any privacy question, or to exercise your rights:
ITIS Suites Email: Reservation@itiscorp.com Phone: +91 99014 60002 Cooke Town: 16 Lewis Road, Cooke Town, Bengaluru, Karnataka 560005 Cox Town: 23, 24 Wheeler Road, Cox Town, Bengaluru, Karnataka 560005